Effective date: October 16, 2026

This Privacy Policy explains how Cardinal Global Group LLC ("we", "us", "our") collects, uses and protects personal information when you visit this website or contact us about junk removal, cleanout and hauling services in Virginia, Maryland and Washington DC.

Information we collect

Information you give us

When you request an estimate or send us a message through a form on this website, we collect the details you enter:

Your name, phone number and email address
The service you need, your city and your preferred service date
Your description of the items or job, and any other information you choose to include

If you call us, text us, email us or message us on WhatsApp, we receive your phone number or email address and the content of your message.

Information collected automatically

When you submit a form, we record the page you sent it from, your IP address and your browser type. We use this to prevent spam and abuse and to keep the website secure.

The website uses one essential cookie to keep forms secure. It is deleted when you close your browser. If we enable website analytics or advertising measurement (for example Google Analytics, Google Ads or the Meta Pixel), those services may set cookies and collect information about how you use the site, such as pages visited, approximate location, device and referring website. Where a cookie banner is shown, these tools only run after you accept.

How we use your information

To respond to your enquiry and prepare your estimate
To schedule, carry out and follow up on the work you request
To communicate with you about your job by phone, text, email or WhatsApp
To understand how the website is used and improve it
To protect the website from spam, fraud and misuse
To meet our legal, tax and accounting obligations

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only when needed to run our business, with:

Service providers who help us operate, such as website hosting, email and phone providers, under obligations to protect your information
Analytics and advertising measurement providers, if enabled, as described above
Authorities or other parties when required by law, or to protect our rights, our customers or the public
A buyer or successor if our business is sold or reorganized

Third-party services and links

This website loads fonts from Google Fonts and code libraries from public content delivery networks. These providers may receive your IP address when your browser requests those files. Links to WhatsApp, our Google Business Profile, maps and social media take you to services that follow their own privacy policies.

How long we keep information

We keep enquiry and customer information for as long as we need it to respond to you, provide our services, keep business records and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

How we protect information

We use reasonable technical and organizational safeguards, including encrypted connections when the website runs on HTTPS, restricted access to our admin system and secure password storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. You can also ask us to stop contacting you at any time.

Depending on where you live, state privacy laws (for example in Virginia, Maryland or California) may give you additional rights, such as the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, contact us using the details below. We will respond within the time required by law and will not discriminate against you for exercising your rights.

You can block or delete cookies in your browser settings. If a cookie banner is shown, you can decline non-essential cookies.

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact Cardinal Global Group:

Email: info@residentialjunkremovals.com
Phone: 301-573-7711
Service area: Serving Virginia, Maryland & Washington DC